f700 Official Documents

F700 Privacy Policy – Our Commitment to Protecting Malaysian Players' Data

At f700, your privacy is not merely a formality in a document — it is a genuine responsibility we take seriously. This Privacy Policy clearly explains how we collect, use, store and protect your personal information as a trusted Malaysian player.

Updated: 1 January 2026 | Effective immediately
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Sale of Data to Third Parties
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Our Privacy Commitment

The Six Pillars of f700 Data Protection

The core principles that shape how f700 handles the personal information of every Malaysian player

256-bit SSL Encryption at All Times

All data you submit to f700 — from registration details and payment information via Touch 'n Go or DuitNow, to your game history — is protected by 256-bit SSL encryption, the highest security standard in the industry. No one can intercept or read your information during data transmission.

Explicit Consent Prior to Data Collection

f700 only collects data that you provide voluntarily and with explicit consent. We never collect more information than is genuinely necessary for platform operations and compliance with applicable Malaysian law. You have the right to know what we collect and why.

No Sale of Data to Third Parties

f700 has never and will never sell, rent or trade your personal information to any third party for marketing purposes. Your data belongs to you – it is not a commodity for our business. This is a commitment we uphold without exception.

Secure & Limited Data Retention

Your data is stored on servers protected by multi-layered security systems with strict access controls. f700 only retains your data for as long as it is needed for the stated purpose or as required by law. Once the retention period expires, data is securely deleted using non-recoverable methods.

Full Compliance with Malaysian Law

f700 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable regulations. We continuously update our data protection practices to ensure ongoing compliance with current legislation and any amendments that may arise over time.

Full Transparency in Data Use

f700 is committed to being fully transparent about how your data is used. This Privacy Policy is written in plain, easy-to-understand language — not legalese filled with technical jargon. We want you to genuinely understand it, not simply click agree without reading.

Official Documents

F700 Full Privacy Policy

This document describes the privacy practices of f700 in full. By using the f700 platform, you agree to the terms set out in this Privacy Policy.

1. Introduction

Welcome to the Privacy Policy of f700. We, the management of the f700.my platform ("f700", "We", or "Platform"), understand that your trust is the foundation of our relationship. When you register and play at f700 – whether you're trying your luck at Golden Farm, feeling the thrill of Dragon Fishing, or enjoying the excitement of Mahjong Ways – you are entrusting a portion of your personal information to us.

That trust is something we uphold wholeheartedly. This Privacy Policy is an official document that clearly and transparently explains how f700 collecting, using, storing, protecting, and where necessary, disclosing your personal information. It is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all relevant regulations applicable to our operations.

This Privacy Policy applies to all users of the f700 – covering website visitors, registered members, and active players from across Malaysia. By continuing to use f700's services after reading this document, you acknowledge that you have read and agree to the privacy practices described herein.

Note: This Privacy Policy should be read together with f700's Terms & Conditions and Responsible Gaming Policy. All three documents collectively form the complete agreement between you and f700.

2. Personal Data We Collect

f700 collects various types of personal information necessary to provide a secure, fair and responsible platform experience. Below are the key categories of data we collect:

Identity Information

Full name, identity card number (MyKad), date of birth, gender and nationality. This information is required for the identity verification (KYC) process and to ensure only eligible individuals access the platform.

Contact Information

An active Malaysian mobile number and email address. This information is used for account verification, account-related communications, security notices and (with your consent) promotional notifications.

Financial Information

Details of payment methods used (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, Maybank2u, CIMB Clicks), deposit and withdrawal history in MYR (RM), and bank statement documents that may be requested during the KYC process.

Gaming Activity Data

Game history, bets placed, wins and losses, games played, session duration, and overall gameplay patterns. This data is used to ensure fair play and detect suspicious activity.

Technical & Device Data

IP address, web browser type, device type and operating system, geographic location (state within Malaysia), session cookie data and access logs. This data is used for account security, fraud prevention and user experience optimisation.

Data Minimisation Principle: f700 only collects data that is strictly necessary for the stated purposes. We do not collect irrelevant or excessive information. If you feel that any data being requested is unnecessary, please contact us and we will provide a satisfactory explanation.

3. How We Collect Data

f700 collects your personal information through several different channels, all within the context of legitimate use of our platform:

  • During Account Registration: When you complete the f700 registration form, you directly provide your name, phone number, and other basic information required to create your account.
  • During the KYC Process: When you submit identity verification documents such as your MyKad or bank statement for account verification and withdrawal approval purposes.
  • During Financial Transactions: Payment information is collected automatically when you make a deposit or withdrawal via f700-supported Malaysian payment methods.
  • During Platform Use: Technical data and gaming activity are collected automatically through standard tracking technologies when you browse and interact with the f700 platform.
  • Via Customer Support: When you contact the f700 support team, conversations and information you provide may be recorded and stored for quality assurance and complaint resolution purposes.
  • Via Cookies & Similar Technologies: f700 uses cookies and similar tracking technologies to improve the user experience and analyse platform usage patterns in aggregate.

4. How We Use Your Personal Data

f700 uses personal data collected only for legitimate and permitted purposes, as follows:

  • Account Management: Creating, verifying, and maintaining your player account on the f700 platform
  • Transaction Processing: Processing deposits via Malaysian local e-wallets and paying out your winnings in MYR securely and accurately.
  • Identity Verification (KYC): Fulfilling legal obligations relating to anti-money laundering and the verification of the minimum age requirement of 18 years.
  • Security & Fraud Prevention: Detecting and preventing unauthorised access, fraud, multiple account usage and other suspicious activity
  • Experience Optimisation: Personalising your gaming experience and recommending games you may enjoy based on your play history
  • Service Communications: Sending important account-related notices, security updates, policy changes and transaction information
  • Marketing Communications: With your consent only, sending you promotional updates, the latest bonuses, and exclusive f700 offers
  • Analytics & Improvement: Analysing platform usage patterns in aggregate and anonymised form for product and service improvement purposes
  • Legal Compliance: Complying with all applicable Malaysian laws and regulations governing the operation of the f700 platform

f700 will not use your data for any purpose other than those stated above without first obtaining your renewed consent.

5. Sharing Data with Third Parties

f700 does not sell, rent or share your personal data with third parties for their own marketing purposes. However, there are limited situations where data sharing may be required:

  • Payment Service Providers: E-wallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay), DuitNow, FPX and banks (Maybank, CIMB) receive transaction information solely as required to process your payment
  • Game Software Providers: Minimal technical data is shared with game providers that supply slot and casino titles to the f700 platform, solely for the purpose of verifying game results
  • Technology Service Providers: Companies that assist us with technical operations — such as server hosting, cybersecurity, and analytics — are all bound by strict confidentiality agreements with f700
  • Legal Requirements: f700 will disclose your information to Malaysian authorities (such as PDRM or BNM) when lawfully required to do so by law, court order, or directive from the relevant authority
  • Rights Protection: Where necessary to prevent fraud, protect the safety of other users, or to defend f700's legal rights

In all of the above cases, f700 only shares the minimum information necessary and ensures all recipient parties adhere to equivalent data protection standards.

6. Data Security – How We Protect Your Information

Your data security is the absolute top priority for f700. We invest seriously in both technical and organisational security infrastructure to ensure your information remains protected at all times:

  • 256-bit SSL Encryption: All communications between your device and f700's servers are encrypted using 256-bit SSL — the same standard used by leading banking institutions in Malaysia.
  • Stored Data Encryption: Sensitive data stored in our databases — including financial information and identification numbers — is encrypted at rest using the latest encryption algorithms
  • Strict Access Control: Only trained f700 staff with specific authorisation may access users' personal data, and only to the extent necessary to carry out their duties.
  • 24/7 Monitoring: An automated security monitoring system operates around the clock to detect and respond to any suspicious activity or intrusion attempts
  • Regular Auditing: f700 conducts regular security audits by independent security experts to identify and address any potential vulnerabilities.
  • Two-Factor Authentication: Additional verification for sensitive operations such as large withdrawals and changes to key account information

Shared Responsibility: While f700 takes all reasonable steps to protect your data, security also requires your cooperation. Please ensure your f700 account password is unique and strong, never share your login credentials with anyone, and always log out after your session — especially on shared or public devices.

7. Data Retention & Deletion

f700 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable Malaysian law.

The general data retention guidelines we follow are as set out below:

  • Active Account Data: Retained for the duration your account remains active on the f700 platform, plus any additional period required for legal compliance purposes
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian financial and taxation legal requirements
  • Security Logs: Retained for 90 days to 1 year for fraud detection and security incident investigation purposes if required
  • Support Communication Records: Retained for 2 years for reference purposes and resolution of recurring complaints
  • Marketing Data: Retained until you withdraw your consent or request deletion, whichever occurs first

Once your data is no longer needed and there is no legal obligation to retain it, f700 will delete or anonymise the relevant data using secure, irreversible methods to ensure it can no longer be accessed.

8. Cookies & Tracking Technologies

f700 using cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

You can manage and delete cookies through your web browser settings at any time. Please note that disabling essential cookies may affect the functionality of the platform. f700 and result in an incomplete gaming experience.

9. Your Rights Regarding Personal Data

As a user of the platform f700 as a resident of Malaysia, you have certain rights regarding your personal data under the Personal Data Protection Act 2010. We fully respect and support the exercise of these rights:

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Right of Access

You have the right to know what personal data we hold about you and to obtain a copy of it.

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Right to Rectification

You have the right to request correction of any inaccurate or incomplete data we hold about you

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Right to Deletion

Under certain circumstances, you may request that we delete your personal data

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Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time

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Right to Portability

You may request your data in a machine-readable format for transfer to another platform

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Right to Restriction

In certain cases, you may request that we temporarily restrict the processing of your data

To exercise any of the rights above, please contact the f700 privacy team f700 via email at [email protected]. We will process your request within 30 business days. Please note that certain rights may be subject to specific exemptions based on legal requirements.

10. Protection of Children's Data

Platform f700 is a service designed exclusively for adults aged 18 and above. We do not knowingly collect, store, or process any personal information from individuals under the age of 18.

Should f700 discovers that personal data belonging to an underage individual has been collected inadvertently, we will take immediate steps to delete that information and close the account in question. Any winnings obtained through an account registered by a minor will be forfeited in full.

If you are a parent or guardian who believes that your underage child has registered an account at f700, please contact us immediately at [email protected] so we can take the appropriate action.

11. Changes to This Privacy Policy

f700 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant reasons. Any material changes will be communicated through:

  • A clear notice on the f700.my homepage prior to the changes taking effect
  • Email notification to the address registered on your account
  • In-app notifications or pop-ups upon your next login to the f700 platform

The "Updated" date at the top of this document will always reflect the date of the most recent amendment. Continued use of the platform f700 after a change notice has been issued will be considered your acceptance of the amended Privacy Policy. If you do not agree with the changes made, you have the right to close your account.

We encourage you to review this Privacy Policy periodically to ensure you remain informed about how f700 protect your data. The latest version of this Privacy Policy is always available on the f700.my website.

12. Contact Us Regarding Privacy

If you have any questions, concerns or complaints relating to this Privacy Policy or the way f700 handling your personal data, our privacy team is ready to assist you:

Privacy Email

[email protected]

Response Time

Within 30 working days

Live Support

24 hours a day, 7 days a week

Language

Bahasa Malaysia & English

We are committed to addressing all privacy-related enquiries and complaints seriously and within a reasonable timeframe. Your satisfaction is not only about your gaming experience at f700 – it's also about the confidence and peace of mind that your personal data is in responsible hands.

Player Rights

You Are in Control of Your Data

F700 gives you full control over managing your personal information on our platform.

You may request a copy of the personal data we hold about you by contacting the f700 privacy team via email at [email protected]. Clearly state that you are making a "Data Access Request" and include your account details for identity verification. We will process your request and deliver a data report within 30 business days.

Yes, in most circumstances you may request the deletion of your data. However, there are exceptions where f700 may need to retain certain data to fulfil legal obligations — for example, financial transaction records that Malaysian law requires to be kept for 7 years. Contact us and we will advise you on which data can be deleted and which must be retained, along with the reasons why.

You may unsubscribe from f700 marketing emails at any time by clicking the "Unsubscribe" link found at the bottom of every marketing email we send. You can also update your communication preferences via your f700 account settings or by contacting our support team directly. Unsubscribe requests will be processed within 7 business days.

Yes, completely secure. All deposit and withdrawal transactions at f700 — including via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, FPX, Maybank2u, and CIMB Clicks — are processed through channels encrypted with 256-bit SSL. Your card or e-wallet account details are never stored directly on f700's servers — all processing is handled by verified and registered payment providers.

Access to users' personal data at f700 is strictly limited. Only staff whose roles require such access – such as the customer support team for resolving account issues, the finance team for processing transactions, and the compliance team for KYC requirements – are granted access. All access is logged and audited on a regular basis to ensure there is no misuse.
f700 Privacy Commitment Summary
We never sell data to third parties
Your data is not an f700 business product
256-bit SSL encryption across all channels
Bank-grade protection for every transaction
Malaysia PDPA 2010 Compliance
Full compliance with local laws
Full rights to access and delete data
You are in control of your data
Continuous 24/7 security monitoring
A protection system that never sleeps
Regular independent security audits
Verified by third-party security experts
Related Documents

F700 Policies & Further Information

Also read other important documents that complement the f700 Privacy Policy

Privacy & Payments

Your Data Is Secure in Every Transaction

When you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX at f700, every MYR you deposit and every piece of your financial information is handled to the highest security standards. We work exclusively with payment providers approved by Bank Negara Malaysia and compliant with PCI-DSS security standards.

Touch 'n Go GrabPay Boost ShopeePay DuitNow FPX Maybank2u CIMB Clicks
F700's Privacy Guarantee

We do not store your full e-wallet or bank account numbers on f700 servers. All payment processing is handled securely by registered payment providers. Your transaction data is retained only in the form necessary for accounting records and legal compliance.

Play Safe & Confidently at f700

You can now be assured that your privacy and data security are an absolute priority for f700. Register a free account today and enjoy a truly secure, fair and entertaining online slots experience alongside more than 200,000 Malaysian players who already trust f700.

Free registration. Min. deposit RM10. For users aged 18 and above only. Your data is protected by 256-bit SSL.

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